FREQUENTLY ASKED QUESTIONS

Answers before
you need to ask.

Straightforward answers about hosting, migration, security and support.

FAQ

Common questions,
clear answers.

Need an account-specific answer? Use the client area or email us.Go to support →
What is web hosting?

Web hosting provides the storage, computing resources and network connection that keep your website available online.

Which plan should I choose?

Starter suits one focused website. Business is a practical fit for company sites and WordPress. Pro gives growing multi-site users more room.

Can you migrate my existing website?

Yes. We can help move common PHP and WordPress websites, databases and essential settings after reviewing the current environment.

Is SSL included?

Yes. The prototype plans include a free SSL certificate so your site can use HTTPS.

Do you provide backups?

The listed plans include daily backups. Retention and restore details will be confirmed in the final service terms.

Is phone support available?

Support is designed around the online client area and email so requests remain traceable and can include technical details.

Can I upgrade later?

Yes. You can move to a larger plan as your storage, site count or resource needs grow.

Does the hosting support WordPress?

Yes. The environment supports WordPress, PHP and MariaDB, with cPanel for day-to-day management.

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